Privacy Policy

1. Information We Collect

We collect the information needed to provide and improve ImgUpscaler. This may include your email address, account name, profile image, authentication provider, uploaded images, generated results, billing status, credit balance, usage history, device and browser information, IP address, cookies, and support messages you send to us.

2. How We Use Information

We use information to operate the image processing workflow, create and manage accounts, authenticate users, provide credits and billing features, prevent abuse, respond to support requests, improve service reliability, measure product performance, and comply with legal obligations. We do not sell your personal information.

3. Google Sign-In Data

If you choose to sign in with Google, ImgUpscaler receives your Google account email address, display name, and profile picture. We use this information only to create or identify your ImgUpscaler account, authenticate your session, display your account profile, prevent abuse, and provide account-related features such as credits, billing, and usage history.

4. Uploaded Images and Generated Results

Images you upload are processed to provide upscaling, enhancement, preview, and download features. Uploaded images and generated results are not stored as long-term assets. They are automatically removed from our systems within 24 hours after processing.

5. Cookies and Analytics

We use cookies and similar technologies to keep users signed in, remember preferences, protect the service, analyze traffic, and improve product performance. We may use analytics and advertising partners, including Google services, that process limited usage data according to their own privacy policies and applicable law.

6. Service Providers

We work with service providers for hosting, authentication, image processing, analytics, payments, email delivery, customer support, and security. These providers may process information only as needed to perform services for us and are not allowed to use it for unrelated purposes.

7. Security and Retention

We use commercially reasonable technical and organizational safeguards to protect your information. Account, billing, and usage records are kept only for as long as needed to provide the service, resolve disputes, prevent abuse, and meet legal obligations. Uploaded images and generated results are automatically removed within 24 hours after processing.

8. Your Choices

You may contact us to request access, correction, or deletion of your account information, subject to legal and security requirements. You can also manage cookies through your browser settings, although some features may not work correctly if required cookies are disabled.

9. Children's Privacy

ImgUpscaler is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will take appropriate action.

10. Links to Other Sites

ImgUpscaler may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those third-party services, and we encourage you to review their privacy policies.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on this page and update the effective date when appropriate.

12. Contact Us

If you have questions or requests about this Privacy Policy, please contact us at support@imgupscaler.com.

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